Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lasan Newton

Lasan Newton

August 4, 2026

5  out of  5
rating by Lasan Newton
"Excellent service! Saved me money on both home and auto insurance! Thank you Shantell!!"
Profile photo of Lasan Newton

Lasan Newton

August 4, 2026

5  out of  5
rating by Lasan Newton
"Saved money on both my home and auto insurance. Shantell made the process quick and easy. Thank you!!"
Profile photo of Randy Hartman

Randy Hartman

August 4, 2026

5  out of  5
rating by Randy Hartman
"Personal Service still matters. When I switched from Progressive I stopped in at the local office and enjoyed the personal visit as well as the savings over what I had before."
Profile photo of Gilbert Moreno

Gilbert Moreno

July 20, 2026

5  out of  5
rating by Gilbert Moreno
"Very professional with a nice presentation. Mary Alice reviewed and saved me money."
Profile photo of AD STOCKS

AD STOCKS

July 13, 2026

5  out of  5
rating by AD STOCKS
"I had been with USAA forever! My homeowners policy doubled in one year! I spoke with Shantell and she was fantastic! I felt 100% comfortable switching my home and auto insurance over to State Farm. Thank you, Shantell!!"
Profile photo of Brandy Lish

Brandy Lish

June 30, 2026

5  out of  5
rating by Brandy Lish
"Thank you Maryalice for always making yourself available as busy as you are . You are an amazing employee always make time to answer any questions I may have I’m very happy being a long long time customer of Statefarm
You are and always have been very pleasant and kind you go above and beyond my expectations. Keep up the Great work. Not to mention very knowledgeable Thank you so much."
We responded:
"Thanks for the review Brandy. Mary alice is truly amazing"
Profile photo of Perez Perez

Perez Perez

June 29, 2026

5  out of  5
rating by Perez Perez
"This office has always provided me the best customer service. Mary Alice and Sofie are exceptional."
We responded:
"We appreciate the review."
Profile photo of Alondra Sotelo

Alondra Sotelo

June 9, 2026

5  out of  5
rating by Alondra Sotelo
"Thank you so much for all your help! Mary Alice and Shantel have been amazing with their knowledge and assistance to help me with with my needs 😊 I feel I am in very good hands!"
We responded:
"So glad we took care of you Alondra. Appreciate the review"
Profile photo of Gerardo Rodriguez

Gerardo Rodriguez

June 5, 2026

5  out of  5
rating by Gerardo Rodriguez
"Mary Alice has helped me immensely. I am grateful to this office for the guidance with my insurance.11"
We responded:
"Gerardo, thanks for the review. I’ll pass on your kind words to Mary Alice "
Profile photo of K S

K S

May 28, 2026

5  out of  5
rating by K S
"I had a great experience speaking with Mary Alice. She was very friendly, easy to communicate with, and incredibly helpful. She resolved my problem right away and made sure everything was taken care of quickly. It’s rare to find customer service this efficient and personable. Absolutely wonderful experience!"
We responded:
"Thank you so much for your kind words. I’ll let Mary Alice know ."
Profile photo of Gayla Pirkle

Gayla Pirkle

May 20, 2026

5  out of  5
rating by Gayla Pirkle
"Thank you Shantell EXCELLENT SERVICE"
We responded:
"Shantell is the best. Thanks for your kind words"
Profile photo of Eric Miller

Eric Miller

May 13, 2026

5  out of  5
rating by Eric Miller
"Stopped by the office unannounced last to discuss changing to State Farm for both Auto and Homeowners coverage and spoke with Shantell. She was friendly, informative and very patient. Answered all my questions and provided quotes for both. Although I am still undecided as to whether nor not to change carriers, I feel confident that when the time comes, I can do so fully informed."
We responded:
"Eric than my a for the review. Glad we help"
Profile photo of Ed Godwin

Ed Godwin

May 13, 2026

5  out of  5
rating by Ed Godwin
"THANKS Shantell"
We responded:
"Ed thanks for the review"
Profile photo of Fab Fab

Fab Fab

May 8, 2026

5  out of  5
rating by Fab Fab
"Shantell literally saved the day as I was ready to shop around with other companies! She took care of me very quickly and made me feel secure! This office FELT like a true insurance agency and that’s something I haven’t felt in a while. She listened to my needs, reviewed my policies and educated me on the best value for coverage! If you’re looking for a traditional feel of a caring insurance agency PLEASE COME HERE!"
We responded:
"So glad Shantell was able
to help you out. We appreciate you taking the time to tell us about your experience. Take care…Sam"
Profile photo of Kaleb Barton

Kaleb Barton

May 1, 2026

5  out of  5
rating by Kaleb Barton
"Sofie and Mary Alice have been incredibly helpful and caring!"
We responded:
"Hi Kaleb. Thanks for the review🎉. I will pass on your message to both Sofie and Mary Alice"
Profile photo of Phu Nguyen

Phu Nguyen

April 23, 2026

5  out of  5
rating by Phu Nguyen
"Mary Alice helped me with my app. Very nice office."
We responded:
"Hi Phu. Thanks for the review. I’ll pass on your kind words to Mary Alice"
Profile photo of Lee Thompson

Lee Thompson

April 21, 2026

5  out of  5
rating by Lee Thompson
"Mary Alice and team were amazing in a very difficult time after the passing of our beloved father and while he was alive. They were always very attentive to him and he loved to visit the office."
We responded:
"Hi Lee. Thanks for that wonderful review. Your dad was very special to all of us"
Profile photo of Erica Cordoba

Erica Cordoba

April 21, 2026

5  out of  5
rating by Erica Cordoba
"Very pleased with my recent experience with State Farm and Mary Alice. She was friendly and efficient. Would recommend them to anyone needing insurance."
We responded:
"Hi Erica….thx for the kind words"
Profile photo of Robin Goodman

Robin Goodman

April 21, 2026

5  out of  5
rating by Robin Goodman
"Our family has known Mr.Longoria for many years. Absolute sweet man and the office personnel are absolutely beautiful people."
We responded:
"Thanks Robin. Your dad will always hold a special place in our hearts. "
Profile photo of Katie Goodman

Katie Goodman

April 21, 2026

5  out of  5
rating by Katie Goodman
"I love the Sam Longoria crew. My father was a client of theirs for over 20 years. He recently passed away and they were EXTREMELY helpful in processing the paperwork for us. Mary Alice is an icon and always greets you on the phone with so much enthusiasm and kindness. She helped us so much to process the payouts for my Dads annuity and life insurance policy when that’s not such an easy task considering I have 5 siblings. Highly recommend 10/10."
We responded:
"Hi Katie. Thanks for the review. Both your mom and dad were special. It’s not surprising to see the love all of you had for each other. Your father was a sweet man that we will never forget"
Profile photo of Jasman Sidhu

Jasman Sidhu

April 10, 2026

5  out of  5
rating by Jasman Sidhu
"Shantell E was very quick and knowledgeable with helping me get my auto and home insurance quote!"
We responded:
"Hi Jasmin. So happy to hear Shantell was able to help you, please let us know if there is anything else we can help you with."
Profile photo of Charles Goodman

Charles Goodman

April 1, 2026

5  out of  5
rating by Charles Goodman
"Shantell was fantastic in finding the right policy for me at the best rate! Saved me a ton of money!"
We responded:
"Charles thanks so much for the review. I will let Sha tell know. Thx"
Profile photo of Maria Martinelli

Maria Martinelli

March 31, 2026

5  out of  5
rating by Maria Martinelli
"Mary Alice gives the best customer service."
We responded:
"Mary Alice is a gem. We are very lucky to have her. Thanks for the review"
Profile photo of Mary Boswell

Mary Boswell

March 30, 2026

5  out of  5
rating by Mary Boswell
"Awesome service and very helpful in explaining procedures. Highly recommend."
We responded:
"Hello Mary, thanks for the review. We strive to help our customers out.."
Profile photo of Gerry Boswell

Gerry Boswell

March 30, 2026

5  out of  5
rating by Gerry Boswell
"Shantell was great!"
We responded:
"Hi Jerry….Thanks for the reviews. I will pass on the compliments to Shantell"