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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kaleb Barton

May 1, 2026

5  out of  5
rating by Kaleb Barton
"Sofie and Mary Alice have been incredibly helpful and caring!"
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Phu Nguyen

April 23, 2026

5  out of  5
rating by Phu Nguyen
"Mary Alice helped me with my app. Very nice office."
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Lee Thompson

April 21, 2026

5  out of  5
rating by Lee Thompson
"Mary Alice and team were amazing in a very difficult time after the passing of our beloved father and while he was alive. They were always very attentive to him and he loved to visit the office."
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Erica Cordoba

April 21, 2026

5  out of  5
rating by Erica Cordoba
"Very pleased with my recent experience with State Farm and Mary Alice. She was friendly and efficient. Would recommend them to anyone needing insurance."
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Robin Goodman

April 21, 2026

5  out of  5
rating by Robin Goodman
"Our family has known Mr.Longoria for many years. Absolute sweet man and the office personnel are absolutely beautiful people."
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Katie Goodman

April 21, 2026

5  out of  5
rating by Katie Goodman
"I love the Sam Longoria crew. My father was a client of theirs for over 20 years. He recently passed away and they were EXTREMELY helpful in processing the paperwork for us. Mary Alice is an icon and always greets you on the phone with so much enthusiasm and kindness. She helped us so much to process the payouts for my Dads annuity and life insurance policy when that’s not such an easy task considering I have 5 siblings. Highly recommend 10/10."
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Jasman Sidhu

April 10, 2026

5  out of  5
rating by Jasman Sidhu
"Shantell E was very quick and knowledgeable with helping me get my auto and home insurance quote!"
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Charles Goodman

April 1, 2026

5  out of  5
rating by Charles Goodman
"Shantell was fantastic in finding the right policy for me at the best rate! Saved me a ton of money!"
We responded:
"Charles thanks so much for the review. I will let Sha tell know. Thx"
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Maria Martinelli

March 31, 2026

5  out of  5
rating by Maria Martinelli
"Mary Alice gives the best customer service."
We responded:
"Mary Alice is a gem. We are very lucky to have her. Thanks for the review"
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Mary Boswell

March 30, 2026

5  out of  5
rating by Mary Boswell
"Awesome service and very helpful in explaining procedures. Highly recommend."
We responded:
"Hello Mary, thanks for the review. We strive to help our customers out.."
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Gerry Boswell

March 30, 2026

5  out of  5
rating by Gerry Boswell
"Shantell was great!"
We responded:
"Hi Jerry….Thanks for the reviews. I will pass on the compliments to Shantell"
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Ralph Smith

March 26, 2026

5  out of  5
rating by Ralph Smith
"This agency provides the best customer service. I have been with Sam Longoria for 22 years and Mary Alice has always been the best."
We responded:
"Hi Mr Smith…thanks for the review and thanks for being a loyal customer for over 2 decades. Take care."
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Lucille Forcum

March 26, 2026

5  out of  5
rating by Lucille Forcum
"Most wonderful people ever. Anything I need assistance with Mary Alice is always helpful and knowledgeable."
We responded:
"Hi Lucile. Thanks for the kind words. Mary Alice is truly one of a kind."
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Kathleen Benites

March 25, 2026

5  out of  5
rating by Kathleen Benites
"Sam's State Farm office is the best! Mary Alice is ready and willing to help you with anything. She keeps us up to date on our insurance and is ready to change or fix anything we need. Stop by and experience this office for yourself!"
We responded:
"Hi Kathleen….th and for the review. I’ll let Mary Alice know you left a great review"
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Yildi Briscoe

March 24, 2026

5  out of  5
rating by Yildi Briscoe
"I had a great experience working with Mary Alice Aguilar at State Farm. She was professional, knowledgeable, and took the time to clearly explain all my options. I really appreciated her patience and how she made the whole process easy and stress-free. It’s clear she genuinely cares about her clients and goes above and beyond to help. Highly recommend reaching out to her if you need insurance assistance!"
We responded:
"Hi and thank you for such a great reviews. I’ll pass on the review to Mary Alice. We are lucky to have her. "
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Pedro Benites

March 21, 2026

5  out of  5
rating by Pedro Benites
"Sam’s office is one of the best! Mary Alice takes her time to explain carefully and is very friendly. So glad someone is looking out for me and my insurance needs."
We responded:
"Thank you for the review. We are super lucky to have Mary Alice in our office. Hope you guys are doing great"
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Val

March 19, 2026

5  out of  5
rating by Val
"Mary Alice is a truly stellar ( 5 star type of ) agent and one of a kind. She is compassionate, professional, and always goes above and beyond to help. I’m honored to have her as my insurance agent and highly recommend her — she is truly your go-to person, and you’re always in good hands when working with her.⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you so much for the kind words. We strive to be the best in San Antonio. I’ll let Mary Alice know."
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Verinha Cook

March 19, 2026

5  out of  5
rating by Verinha Cook
"Perfection! ALL TENS! Shantell helped us a lot!"
We responded:
"Really appreciate you taking the time to leave this. We’re grateful to be able to serve you!"
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Ray Hernandez

March 19, 2026

5  out of  5
rating by Ray Hernandez
"She took time to listen to my question and answered everything I asked. Thank you Mary Alice for being there. And thank you Sam."
We responded:
"Thank you Ray. We appreciate the review. Mary Alice is truly the best. We are lucky to have her"
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Michael Caraballo

March 11, 2026

5  out of  5
rating by Michael Caraballo
"This office has been excellent for the past 12 years we’ve been with them we’ve had zero complaints!Our agent Mary Alice is the best! She’s always a text or call away with the utmost service!! Highly recommended!!"
We responded:
"Thanks Michael. Thank you for being such a wonderful and loyal client over the past 12 years. I’ll let Mary Alice know you left a great review for her."
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Chad Morrow

March 11, 2026

5  out of  5
rating by Chad Morrow
"Mary Alice is prompt and always very helpful. She is my go to when I need assistance or have questions, very thankful for her professionalism."
We responded:
"Hey Chad…Thx for your the awesome review. Hope to see you soon. Tell everyone hello and I’ll make sure and let Mary Alice know."
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Oscar Moreno

March 11, 2026

5  out of  5
rating by Oscar Moreno
"Mary Alice always has been helpful , knowledgeable, and understanding to our needs for so many years. Thanks"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Juan Cervantes

March 11, 2026

5  out of  5
rating by Juan Cervantes
"Great place and customer service 👍"
We responded:
"Appreciate your vote of confidence. Thank you for the comment and the review"
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Olivia Walker

March 11, 2026

5  out of  5
rating by Olivia Walker
"Excellent customer service, knowledgeable and helpful explaining policies"
We responded:
"I appreciate your comment . I’ll make sure and pass along your comments to the team. "
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D Silva

March 11, 2026

5  out of  5
rating by D Silva
"I had a great experience getting help with the documents I needed to sign. The process was explained clearly, and everything was handled in a professional and patient manner. Thank you Mary Alice."
We responded:
"Hi Dina…Thx for the review!! We aim to satisfy everyone with our service. I’ll let her know you gave her an awesome review. Si hi to Michael 😊"